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Effective Date: 07-04-2025
At Nikantha Herbals, we strive to ensure a smooth and transparent shopping experience. Please review the following policies regarding order processing, shipping, cancellation, and delivery.
Order Processing
All confirmed orders will be processed within 3 working days.
You will receive a confirmation email or SMS once your order is successfully placed and processed.
Shipping & Delivery
We deliver products across India within 7–10 business days from the date of dispatch.
Delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays.
If any product is missing or not delivered properly, please contact us immediately. We will coordinate and resolve the issue at the earliest.
Order Cancellation
Orders can only be cancelled before dispatch.
Once your order is shipped, cancellation or changes will not be accepted.
In case of pre-dispatch cancellation, the refund (if applicable) will be processed within 7 working days to your original payment method.
Refund Eligibility
Refunds are applicable only for products that are received in a damaged or defective condition.
Refunds are not available once the product is dispatched and received in good condition.
For damaged items, please report the issue within 48 hours of delivery along with photo/video proof to:
📧 nikanthaherbals@gmail.com
📞 +91 8714320563
